Complaint form

The Internet is not a legal vacuum. The same laws and rules that are used to resolve conflicts outside the Internet are also used to resolve domain disputes.

As a domain registrar, CPS-Datensysteme is absolutely neutral in this respect. CPS-Datensysteme does not check the content or legal validity of domains; the responsibility for any legal infringements lies solely with the respective domain holder. CPS-Datensysteme will only intervene as registrar once the dispute over a domain has been finally settled, in particular by a legally binding judgement on the merits or the resolution of arbitration proceedings against the domain holder.

In regard to the content of websites, it is also important to be aware of the fundamental difference between a website and a domain. A website can be made accessible under a domain; however, this is not mandatory, as the website can also be accessed by entering the IP address. In addition, a website can also be accessible via several domains and even under different top level domains. A domain is only a reference to a server. It is not possible for CPS-Datensysteme to access this server.

CPS-Datensysteme therefore has neither content-related nor technical influence on the visible or communicated content. Therefore, please contact the responsible provider of the website directly regarding such matters.

In the event of clearly recognisable violations of applicable law or registry regulations by the provider or domain owner, you are welcome to inform us using this form.

We will investigate all complaints and confirm processing within one working day. However, we cannot give you a binding resolution period, as we will first ask all parties involved about your complaint. Only then we can decide on possible steps and their consequences.