Both contracting parties are obliged not to disclose to third parties or utilise in any other way any information which has become known to them in connection with this contract and its execution and which is obviously confidential, as well as any internal company information which has become known to each other, and to ensure that this obligation is also observed by the persons or companies employed by them. All business, operational, organisational and technical knowledge, processes and information which, according to the recognisable will of the contracting party, are only accessible to a specific group of persons and should not become known to the general public, including all access data provided to the customer and thus access to the platforms of CPS per se, are deemed to be internal company information. The confidentiality obligation remains in force even after expiry or termination of the contractual relationship.

1. The customer is obliged not to misuse the respective services of CPS and must refrain from illegal activities.
2. The customer must ensure the fulfilment of legal regulations and official requirements, insofar as these are or will be necessary for participation in the data exchange at present or in the future.
3. The customer undertakes to notify CPS immediately of any recognisable defects or damage (fault reports) and to take all measures which enable the defects or damage and their causes to be identified or which facilitate or accelerate the elimination of the fault.
4. The customer undertakes, when designing his Internet presence and/or developing software with access to the systems of CPS, to refrain from using techniques that cause excessive utilisation of the facilities of CPS. CPS can exclude Internet presences or IP addresses with these techniques from any access until the customer has removed / deactivated the techniques.
5. The customer also undertakes not to use the resources provided by CPS for the following actions:
   1. Unauthorised intrusion into third-party computer systems (hacking);
   2. Obstructing third-party computer systems by sending / forwarding data streams and / or e-mails (spam / mail bombing),
   3. Searching for open access to computer systems (port scanning);
   4. Sending e-mails to third parties for advertising purposes, unless he can assume that the recipient has an interest in this (e.g. following a request or previous business relationship);
   5. falsifying IP addresses, mail and news headers and spreading viruses.

1. CPS receives the fees agreed in the Annex (Annex A) to this contract.
2. Invoices are issued monthly at the beginning of each month; the invoiced fee is due immediately without deduction.
3. If the customer does not participate in the direct debit procedure or a comparable procedure in terms of processing, the invoice amount must be credited to the account of CPS specified in the invoice no later than the fourteenth day from the invoice date. If this period expires without payment, the customer is in default.
4. The customer must ensure that his account has sufficient funds during the debit period. Should the contractor incur costs due to the refusal to pay by the account-holding institution, the customer shall reimburse these costs immediately upon request.
5. Objections to invoiced deliveries and services must be notified to CPS in writing by fax or letter post within fourteen days of the invoice date. After expiry of this period, the amounts are deemed to be authorised.
6. If the customer is in default of payment, CPS is entitled to claim interest of 8% p.a. above the respective base rate of the European Central Bank as minimum default damages from the relevant date. This does not exclude the assertion of a higher damage caused by default with corresponding proof; the customer is also at liberty to prove that a higher, lower or no damage has occurred.
7. If the customer is in arrears with one or more payments, he will be informed of this by CPS. If the customer fails to settle the outstanding item(s) within fourteen days of receiving this payment reminder, CPS is entitled to block access to the CPS platforms in accordance with Section 10 (3). If the customer remains in default fourteen days after a further request for payment, CPS is entitled to terminate the contract without notice in accordance with §12 para. 3 and thus to discontinue all deliveries and services.
8. Deliveries and services remain the property of CPS until the purchase price has been paid in full. If the customer defaults on payment, CPS may, without prejudice to other rights, take back the delivered goods to secure its rights if CPS has notified the customer of this and set him a reasonable grace period.
9. The customer can only offset claims of CPS with undisputed, expressly recognised or legally established claims. The customer is only entitled to assert a right of retention due to counterclaims arising from this contract.
10. The customer waives his right to determine performance and agrees to offsetting in accordance with Section 366 (2) BGB.

1. CPS will comply with the relevant statutory provisions when handling personal data. The details on the handling of personal data can be found in the Appendix (Appendix D).
2. CPS draws the customer’s attention to the fact that personal data and other information relating to his usage behaviour will be stored by CPS for the duration of the contractual relationship, insofar as this is necessary to fulfil the purpose of the contract, in particular for billing purposes, or as provided for by the various storage periods stipulated by law. The customer agrees to the storage. Once the respective purpose has ceased to apply or these periods have expired, the corresponding data will be routinely deleted in accordance with the statutory provisions.
3. CPS also processes and uses the collected inventory data to advise its customers, for advertising and market research for its own purposes and to customise its services. The customer agrees that CPS may send him contract-related information (e.g. contract amendments, invoices etc.) by email. Irrespective of this, the customer agrees that CPS may send emails to the customer’s address for information and marketing purposes; the customer may object to this.
4. CPS undertakes to provide the customer with complete and free information about the stored data at any time upon request, insofar as it concerns the customer. CPS will not forward this data or the content of the customer’s private messages to third parties without the customer’s consent. This only does not apply insofar as CPS is legally obliged to disclose such data to third parties, in particular government agencies, or insofar as internationally recognised technical standards provide for this. Within the scope of the registration, administration and application procedures for domain names and SSL certificates, this also includes the transmission to third parties and the entry of data in freely accessible, so-called “WHOIS” databases.
5. CPS expressly draws the customer’s attention to the fact that data protection for data transmissions in open networks such as the Internet cannot be fully guaranteed according to the current state of the art. Other participants on the Internet may also be technically capable of interfering with network security without authorisation and controlling message traffic. The customer is therefore responsible for the security of the data he transmits to the Internet.
6. CPS is authorised to obtain information from credit agencies as part of the credit check. CPS is also authorised to transmit the customer’s data required for debt collection to the credit agencies due to improper contract processing (e.g. dunning notice applied for in the case of an undisputed claim, enforcement order issued, enforcement measures). If corresponding data from other customer relationships is received by the credit agency during the term of this contract, CPS may also receive information about this. The respective data transmission and storage only takes place insofar as it is necessary to safeguard the legitimate interests of CPS, a contractual partner of the credit agency or the general public and the customer’s legitimate interests are not impaired as a result.